Returns & Exchanges
At COMMAS, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the items in their original box or a secure mailer, ensuring all original designer labels and hygiene seals are intact.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your package, covering any previous delivery markings.
Drop Off and Track
Hand your parcel to the designated courier service and retain your proof of postage until your refund has been processed by our quality control team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing