Frequently Asked Questions

Everything you need to know about your COMMAS experience.

What is the standard shipping timeframe?

We offer worldwide express shipping. Domestic orders typically arrive within 3-5 business days, while international shipments may take 7-10 business days depending on the destination.

How do I initiate a return or exchange?

We accept returns on all full-priced items within 14 days of delivery. Items must be in original condition with all tags attached. Please visit our Returns Portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. Our garments are generally designed for a relaxed, contemporary fit. If you are between sizes, we recommend sizing down.

Are your fabrics sustainably sourced?

Sustainability is at the core of COMMAS. We prioritize natural fibers such as organic linen, recycled nylon, and ethically sourced silk to ensure both luxury quality and environmental responsibility.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. Flexible payment options via Afterpay are also available.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You may modify or cancel your order within 60 minutes of placement by contacting our customer care team at [email protected].